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Find answers to common questions

Booking

How do I book?

Browse, select dates, complete online.

Minimum stay?

28 nights.

Extend stay?

Yes, contact us 7 days before.

Payment

Payment methods?

Credit cards and bank transfers.

When charged?

Deposit required. Balance 14 days before.

Cancellation?

30+: full. 14-30: 50%. <14: none.

Check-in & Check-out

Check-in process?

Instructions 48h before. Self check-in.

Times?

3 PM in, 11 AM out.

What to bring?

Just luggage!

During Your Stay

Housekeeping?

Weekly for 30+ days.

Something breaks?

24/7 support. 4h emergency.

Guests?

Yes, overnight guests must register.

Still need help?

Our support team is available 24/7.